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Danish Speaking Technical Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a reputable recruitment agency focused on matching skilled professionals with outstanding career opportunities. We are currently seeking a Danish Speaking Technical Support Advisor to join our enthusiastic customer service team. This role is designed for individuals with a strong technical background who are dedicated to providing exceptional support to Danish-speaking clients.. Responsibilities. . Offer excellent technical support to Danish-speaking customers via phone, email, and chat.. . Identify, troubleshoot, and resolve technical issues while ensuring high customer satisfaction.. . Guide customers in utilizing product features and best practices effectively.. . Maintain accurate documentation of customer interactions and resolutions in our CRM system.. . Collaborate with product and engineering teams to escalate and resolve complex technical issues.. . Conduct follow-ups with customers to ensure complete satisfaction with the solutions provided.. . Stay updated on product changes and industry trends to provide relevant and informed support.. . . Fluency in Danish and English, both written and spoken.. . Prior experience in technical support or customer service is highly desirable.. . Strong technical aptitude and troubleshooting capabilities.. . Exceptional attention to detail and analytical problem-solving skills.. . Strong communication skills with a focus on customer experience.. . Experience with CRM systems and remote support tools is advantageous.. . Ability to work both independently and collaboratively in a team environment.. . Company Location: Denmark.