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Italian Speaking Customer Service - Athens, Greece at Patrique Mercier Recruitment JP. Join our dynamic team at Patrique Mercier Recruitment JP as an Italian-speaking customer service representative based in the vibrant city of Athens, Greece! We are seeking enthusiastic individuals who are passionate about providing excellent customer support in a thriving international environment. In this role, you will assist our Italian-speaking clients by addressing their inquiries and ensuring their satisfaction with our services. This is an amazing opportunity to immerse yourself in Greek culture while enhancing your career in a reputable company. If you have a knack for customer service and a love for helping others, we want to hear from you!. Responsibilities. . Provide high-quality customer support to Italian-speaking clients through various communication channels, including phone, email, and chat.. . Assist customers with inquiries related to our products and services, resolving issues efficiently and professionally.. . Maintain a thorough understanding of company offerings to provide accurate and timely information.. . Document customer interactions and feedback meticulously in the company’s CRM system.. . Collaborate with colleagues to improve customer service processes and enhance client satisfaction.. . Engage in ongoing training and development to stay updated on product knowledge and industry trends.. . Offer constructive feedback and suggestions for enhancing the overall customer experience.. . . Fluency in Italian, both written and spoken; proficiency in English is also required.. . Exceptional communication and interpersonal skills with a strong customer service orientation.. . Ability to work well in a team and contribute to a positive work environment.. . Strong organizational and multitasking skills, with the ability to work under pressure.. . Prior experience in customer service or a related field is preferred.. . Familiarity with CRM systems and customer service tools.. . A proactive attitude, flexibility, and a willingness to learn in a fast-paced environment.. . Company Location: Greece.