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Dutch Speaking Airline Customer Care Representative - Athens, Greece at Patrique Mercier Recruitment JP. Join the innovative team at Patrique Mercier Recruitment JP as a Dutch Speaking Airline Customer Care Representative in the vibrant city of Athens, Greece!. This exciting role involves providing exceptional customer support to Dutch-speaking airline customers, ensuring their travel experiences are smooth and enjoyable. As part of a dynamic team, you will handle inquiries, resolve issues, and deliver information with professionalism and a friendly attitude. If you are passionate about travel and have a knack for customer service, this position could be the perfect fit for you!. Responsibilities. . Assist Dutch-speaking airline customers through phone, email, and chat, addressing inquiries and concerns promptly.. . Provide up-to-date information regarding flight schedules, bookings, and travel changes.. . Resolve customer issues with efficiency, ensuring a positive experience throughout their journey.. . Document interactions accurately in the customer relationship management (CRM) system.. . Collaborate with team members to enhance service delivery and customer satisfaction.. . Participate in training sessions to strengthen product knowledge and service skills.. . Continuously gather customer feedback to suggest improvements for service enhancement.. . . Fluent in Dutch and English, with excellent verbal and written communication skills.. . Strong customer service orientation with a commitment to professionalism.. . Experience in the travel or airline industry is a significant advantage.. . Ability to work in a fast-paced environment and adapt to changing customer needs.. . Proficient problem-solving abilities and attention to detail.. . A collaborative team player who can also work independently.. . Willingness to embrace Greek culture while living and working in Athens.. . Company Location: Greece.