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Dutch Speaking Customer Care Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opening for a Dutch Speaking Customer Care Agent. This role is perfect for individuals who are enthusiastic about customer service and fluent in Dutch, looking to assist our valued Dutch-speaking clients.. Responsibilities. . Provide exceptional support to Dutch-speaking clients through various communication channels including phone, email, and chat.. . Address customer inquiries, resolve complaints, and provide timely solutions.. . Ensure a high level of customer satisfaction by effectively managing customer interactions.. . Document conversations and maintain accurate records within the CRM system.. . Stay updated on product knowledge to offer accurate information and support to customers.. . Collaborate with team members to improve service delivery and customer experience.. . Engage in ongoing training to enhance skills and product knowledge.. . . Fluency in Dutch and English, both written and verbal.. . Previous experience in customer service is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with a focus on customer satisfaction.. . Proficient in using customer service tools and Microsoft Office applications.. . Strong attention to detail and exceptional organizational skills.. . Passionate about delivering outstanding customer service.. . Company Location: Greece.