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Pre-Sales Engineer at Flooid. The Flooid Pre-Sales Engineer is accountable for successfully supporting sales productivity and deal flow by collaborating with sales, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision makers.. You and the Role. This role has great flexibility and the opportunity to work on a global scale.  Team members are passionate about what they do, hardworking, and genuinely good fun.  They have exceptional knowledge and experience, and they are eager to share it with each other.  The primary duties of the Flooid Pre-Sales Engineer include: . Work closely with Flooid Sales and Product Teams in on-going engagements and in support of new customer opportunities . Obtain a deep knowledge of the Flooid offering, including how to tailor it to best support different retailer requirements . Facilitate demonstrations through hands-on application and database configuration . Prepare and support customer labs and proof-of-concepts . Effectively communicate information such as current features, benefits, and other intricacies of required technologies to our customers in a coherent and organized manner . Respond to internal, ad-hoc requests for technical expertise . Document new demonstration and other pre-sale processes . Develop and maintain relationships with partners and suppliers that add value through their services and protocols to complement our own portfolio . Document significant customer or prospect interactions . Participate in trade events such as NRF and User Group forums as needed . Work collaboratively and professionally with other Flooid associates and cross functional teams to achieve goals . Use discretion and independent judgment, when appropriate and in line with company best practices, to address and resolve customer satisfaction issues. Skills & Experience. A successful Pre-Sales Engineer at Flooid will be a pro-active self-starter with an eye for detail who collaborates effectively with team members and isn’t afraid to seek out opportunities for innovation and improvement. The ideal Pre-Sales Engineer candidate will have the following skills and experience: . Degree in Business, Computer Science, or a related field, or relevant work experience  . Five years of industry experience, including two or more years in sales engineering or consulting  . Ability to quickly develop a working knowledge of Flooid products and services . Demonstrated ability to think “outside the box” within their own area of responsibility . Experience and awareness of market developments and the retail industry . Strong technical awareness and the ability to understand the reasoning and implications of technical decisions . Effective oral and written communication skills, and excellent interpersonal skills . Ability to build relationships with stakeholders and collaborators from across the business . Excellent organizational and time management skills with the ability to set priorities, handle multiple responsibilities and meet deadlines . Strong analytical, problem solving and critical thinking skills, with the confidence to ask questions and challenge opinions when necessary . Company Location: United States.