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Italian Speaking Customer Service for Aviation industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is seeking a motivated and customer-focused Italian Speaking Customer Service Representative to join a leading company in the aviation industry. As the foremost agency for candidates looking for job opportunities abroad in their native language, we specialize in various industries, including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we pair the most suitable candidates with employers who match their skillsets and aspirations. This position is perfect for individuals who are passionate about customer service and want to make a significant impact in the aviation sector. You will be responsible for providing exceptional support to Italian-speaking customers, guiding them through their queries, and ensuring a seamless experience that exceeds their expectations. Moreover, you will join a dynamic team dedicated to delivering the highest standards of service. If you are ready to embark on an exciting career journey and step into an international role, we encourage you to apply and discover how we can help you find your dream job abroad.. Responsibilities. . Provide top-notch customer service to Italian-speaking clients within the aviation industry.. . Address customer inquiries, complaints, and requests in a timely and professional manner.. . Guide customers through booking processes, modifications, and cancellations.. . Resolve issues and provide solutions to enhance customer satisfaction and loyalty.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with internal teams to improve processes and customer service experiences.. . Assist in the training of new team members on customer service protocols and systems.. . . Fluent in Italian and English, both written and verbal.. . Previous experience in customer service, preferably in the aviation industry.. . Strong communication and interpersonal skills.. . Proficient in using customer service software and tools.. . Ability to work in a fast-paced environment and handle multiple tasks.. . Excellent problem-solving skills and attention to detail.. . Availability to work flexible hours, including weekends and holidays.. . Company Location: Greece.