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Norwegian Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a position for a Norwegian Speaking Client Support Specialist. This role is tailored for dedicated individuals who are passionate about providing exceptional customer service and are ready to assist Norwegian-speaking clients with their inquiries in a friendly and effective manner.. Responsibilities. . Deliver exemplary support to Norwegian-speaking clients through various channels, including phone, email, and live chat.. . Handle customer inquiries related to products, services, and account concerns with professionalism and empathy.. . Troubleshoot issues and offer prompt, effective solutions to enhance customer satisfaction.. . Meticulously document all customer interactions in the CRM system for accurate record-keeping.. . Collaborate with team members to uphold high standards of service and continuously improve customer experiences.. . Proactively suggest improvements to the support process based on client feedback.. . Keep informed about product updates to provide clients with relevant and accurate information.. . . Fluency in Norwegian and English, both spoken and written.. . Experience in customer support or a similar role is an advantage.. . Exceptional communication and interpersonal skills.. . Strong analytical and problem-solving skills aimed at achieving high customer satisfaction.. . Able to manage multiple tasks efficiently in a fast-paced work environment.. . Proficiency in CRM systems and good general computer skills.. . Self-motivated and dedicated to providing remarkable customer service.. . Company Location: Norway.