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Portuguese Speaking Customer Service for Energy (Oil & Gas) industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries, with a specialized focus across diverse industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our dedication to matching the best candidates with the right employers through a meticulous recruitment process. Currently, we are seeking a Portuguese Speaking Customer Service representative for the Energy (Oil & Gas) industry. This exciting role promises an opportunity to work in a dynamic environment, engaging with customers and providing support in their native language. You will be part of a team that is pivotal to ensuring customer satisfaction in the energy sector, addressing inquiries, resolving issues, and promoting our client's services. If you are passionate about providing exceptional customer service and are looking to join a rewarding industry and an innovative company, then this position could be the perfect fit for you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, to explore how we can help you find your dream job abroad.. Responsibilities. . Provide exceptional customer service in Portuguese to clients in the Oil & Gas sector. . Handle customer inquiries and provide accurate information regarding products and services. . Resolve customer complaints and issues in a timely and professional manner. . Assist customers with account management and service-related inquiries. . Document and track customer interactions using CRM software. . Collaborate with team members to improve service processes and customer satisfaction. . Provide feedback to management on customer trends and service improvements. . . Fluent in Portuguese (spoken and written). . Experience in customer service, preferably in the Energy or Oil & Gas industry. . Strong communication and interpersonal skills. . Ability to handle customer inquiries and complaints effectively. . Familiarity with CRM software and customer support tools. . Excellent problem-solving skills and attention to detail. . Willingness to work flexible hours to accommodate different time zones. . Company Location: Greece.