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Nordic Speaking Customer Support for Food Delivery Service Department in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Nordic Speaking Customer Support Representative in our Food Delivery Service Department based in Greece! In this dynamic role, you will provide exceptional support to our Nordic-speaking customers as they engage with our food delivery platform. Your role will be essential in ensuring that customers have a smooth and enjoyable experience while using our services.. This position is perfect for individuals who are passionate about food and customer service. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!. Responsibilities. . Respond to customer inquiries in Nordic languages (Danish, Swedish, Norwegian, or Finnish) via phone, email, and chat. . Assist customers with questions regarding orders, delivery issues, and service inquiries. . Document customer interactions and solutions accurately in our support system. . Collaborate with internal teams to resolve customer issues efficiently. . Provide recommendations and assistance to enhance the customer experience. . Gather feedback from customers to help improve our services. . Participate in training sessions to stay updated on food delivery trends and service offerings. . . Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and verbal. . Previous experience in customer support, preferably within the food delivery or service industry. . Excellent communication and interpersonal skills. . Strong problem-solving abilities and attention to detail. . A customer-focused mindset with a passion for providing excellent service. . Ability to work efficiently in a fast-paced and dynamic environment. . Familiarity with customer support software and platforms is advantageous. . Company Location: Greece.