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Spanish Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are excited to announce an opening for a Spanish Speaking Customer Service position in the Food & Beverage industry. Our expertise lies in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our streamlined recruitment process which adeptly pairs the best candidates with the right employers. If you're passionate about delivering exceptional customer service in the Food & Beverage sector and are fluent in Spanish, we want to hear from you! As we operate globally, our services cater to individuals looking to advance their careers abroad, ensuring that you find a job that not only matches your skills but also aligns with your aspirations. Join us and take the first step towards a rewarding career in an exciting international environment where your language skills and customer service expertise will shine.. Responsibilities. . Handle customer inquiries and provide accurate information regarding products and services in Spanish.. . Resolve customer complaints and issues promptly and efficiently to ensure customer satisfaction.. . Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.. . Assist customers with their orders and provide guidance on menu items, promotions, and services available.. . Collaborate with team members to enhance the overall customer experience and share best practices.. . Document customer interactions and keep accurate records of customer feedback and issues.. . Stay updated on product knowledge and company policies to ensure effective communication with customers.. . . Fluency in Spanish, both spoken and written, is essential.. . Previous experience in customer service, preferably in the Food & Beverage industry, is a plus.. . Strong communication skills and the ability to convey information clearly and professionally.. . Proficient in using customer service software and tools to manage inquiries.. . Ability to work in a fast-paced environment while maintaining attention to detail.. . Excellent problem-solving skills and a proactive approach to resolving customer issues.. . Flexibility to work shifts, including weekends and holidays, as required by the business.. . Company Location: Greece.