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German Speaking Customer Service Agent Automotive - 2000 Euro Per Month at Mercier Consultancy BG. Mercier Consultancy is excited to announce a position for a German Speaking Customer Service Agent in the Automotive sector, offering a competitive salary of 2000 Euro per month. In this role, you will be providing top-notch customer support to German-speaking clients in the automotive industry. Your responsibilities will include addressing customer inquiries, assisting with vehicle-related issues, and ensuring a high level of satisfaction. If you have a passion for customer service and a keen interest in the automotive world, we want to hear from you!. Responsibilities. . Respond to inquiries from customers in German via phone, email, and chat regarding automotive products and services.. . Provide detailed information on vehicle features, warranty services, and troubleshooting.. . Assist customers with bookings, repairs, and service appointments.. . Document all interactions with clients accurately, maintaining organized records.. . Collaborate closely with other departments to resolve customer issues effectively.. . Stay informed about industry trends, product updates, and company policies to provide relevant information.. . Gather customer feedback to identify opportunities for improving service delivery.. . . Fluency in German and English, both spoken and written.. . Experience in customer service, preferably in the automotive sector, is highly desirable.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and a commitment to customer satisfaction.. . Familiarity with automotive products and services is a significant advantage.. . Proficient in using customer service software and digital communication tools.. . A proactive and driven individual with the ability to work in a fast-paced environment.. . Company Location: Greece.