
Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. at Next Job Abroad. Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.. Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!. Responsibilities. . Deliver exceptional customer support via chat, email, and phone to . Norwegian. -speaking clients.. . Resolve customer queries and issues in a timely and professional manner.. . Inform and educate customers about our products and gaming services.. . Collaborate effectively with team members to maintain high service standards.. . Document and track customer interactions using our CRM system.. . Gather and report customer feedback to assist in service enhancements.. . Engage in ongoing training to improve service skills and product knowledge.. . . Fluency in . Norwegian . and proficiency in English; knowledge of additional languages is a plus.. . Previous experience in customer support or a related field is advantageous.. . Excellent communication and interpersonal skills with a strong focus on customer satisfaction.. . Ability to multitask and remain calm under pressure.. . Familiarity with CRM software and customer support platforms is desirable.. . Willingness to relocate to . Malta . and embrace a new culture.. . A passion for gaming and understanding of the iGaming sector is a significant advantage.. . Company Location: Sweden.