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04. Personal Injury Intake Specialist | Fully Remote | USD Payments at Voxidea-Stafi. 💻 . Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law.  💻. Join . Voxidea.  as an . Intake Specialist.  and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. If you’re bilingual, detail-oriented, and passionate about helping others, . apply today!.  🚀✨. 🎯 What you will be doing:. . Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝. . Collect important information to understand client needs and assess how the firm can help. 📝. . Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬. . Complete legal forms and manage records of customer interactions. 📋. . Schedule and coordinate consultations with legal experts. 📅. . Follow up with clients to ensure their needs are met or provide additional support. 🔄. . Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑. . ✅ Our ideal candidate. . Holds a bachelor’s degree. 🎓. . Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼. . Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️. . Has previous experience in sales, customer service, or a legal background (preferred). 🏅. . Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️. . Demonstrates excellent organizational and time-management skills. 🏅. . Maintains discretion and confidentiality when handling sensitive information. 🔒. . Permanently resides in Latin America. 🌍. . Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻. . Company Location: Honduras.