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Technical Account Manager at Enroute. About Enroute:. We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.. As a Technical Account Manager, you will act as the main technical point of contact, address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. Daily, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed! . Proficiency in JS, SQL, HTML, and data analysis preferred. Previous experience or knowledge working with APIs and SDKs . Exposure or experience working with 3rd party advertising technology companies. Basic knowledge of the ad tech ecosystem, its players, and how it all works. Strong communication skills; written, verbal and listening skills. Self-starter with the ability to effectively manage time and multiple competing priorities. C1-2 English level is required. B1-2 German (may be evaluated). Open to work schedule starting from 6:00 am (MX time). Company Location: Mexico.