We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

IT Level 2 Support Engineer for Managed Services Provider (MSP). at Outsourcing Advantage. We are seeking someone with managed IT services experience working for a Enterprise level IT Managed Services Provider (MSP) with practices and solutions for small and medium businesses. for a flat-rate service plan and deliver company enterprise-level IT support and solutions that are tailor-made to relieve all of their customers organization’s technology-induced pain points. . Excellent  English language verbal, interpersonal, and written communication skills at least at a level of C1 Advanced . 3+ Years of advanced IT support (MSP) experience. Proficient in PowerShell / scripting.. Advanced knowledge in server, firewall and networking.. Advanced knowledge in Cloud technologies like O365, Azure, Exchange, SharePoint &Intune.. Must be a great communicator.. Organized & Consistent.. Team Player.. Process-driven individual.. Duties. Ability to troubleshoot complicated technical issues.. Research & Explore new technologies.. Ability to work under stress & deadline pressure.. Ability to communicate effectively across different individuals, departments, and external parties.. Ability to properly document service call notes, create and maintain checklists etc. and create diagrams.. Company Location: Dominican Republic.