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Finnish Speaking Customer Service Jobs In Poland at Mercier Consultancy Europe. Mercier Consultancy is pleased to announce a fantastic opportunity for Finnish Speaking Customer Service Representatives to join our team in vibrant Poland! In this important role, you will provide excellent support to our Finnish-speaking clients, assisting them with their inquiries and ensuring a delightful customer experience. Poland is known for its rich culture, historical sites, and modern amenities, making it an exciting place to grow your career. If you are passionate about providing outstanding customer service and ready to take your skills to the next level, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Finnish through various communication platforms, including phone, email, and live chat.. . Assist customers with inquiries related to products and services, providing accurate and helpful information.. . Resolve customer complaints and issues effectively, ensuring a positive outcome.. . Document all customer interactions accurately and contribute to the continuous improvement of service processes.. . Collaborate with team members to enhance service quality and address any common challenges.. . Stay informed about company offerings and relevant industry trends to assist customers knowledgeably.. . Participate in training and development programs to continually enhance your customer service skills.. . . Fluency in Finnish and English is required, along with strong communication skills both written and verbal.. . Previous experience in customer service is preferred, but a strong willingness to learn is highly valued.. . Excellent problem-solving abilities and a strong commitment to delivering exceptional customer service.. . Able to handle multiple inquiries efficiently in a fast-paced environment.. . Basic computer proficiency and familiarity with customer service software are advantages.. . Willingness to relocate within Poland and embrace a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Poland.