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Reports Administrator at Remote Recruitment. Reports Administrator. Job Overview. We are seeking a meticulous and proactive . Reports Administrator. to join a dynamic Reports Team supporting international surveying operations. This is an exciting opportunity to play a critical role in ensuring the accuracy, quality, and timely delivery of client reports while offering high-level administrative support to surveyors. The successful candidate will thrive in a fast-paced environment and be eager to contribute to continuous improvement efforts in administrative processes.. Key Responsibilities. . Verify receipt of all client terms and essential information before processing begins. . . Review surveyor-issued reports to ensure they meet internal KPIs and quality standards. . . Flag reports requiring revisions and liaise with surveyors to implement necessary updates. . . Issue finalised reports to clients in a timely manner. . . Manage inbound client queries via phone and email professionally and efficiently. . . Act as the first point of escalation for client complaints; collaborate with surveyors and management to resolve issues. . . Participate in weekly Teams meetings with the surveying team. . . Proactively identify and implement process improvements for report administration. . . Research and recommend new tools and technologies to streamline the reporting process. . . Qualifications and Experience. . Strong administrative background with excellent organisational and time management skills. . . High attention to detail and a commitment to maintaining quality. . . Exceptional communication and customer service skills. . . Ability to work independently and collaboratively within a team. . . Proficient in Microsoft Office applications, especially Word, Excel, Outlook, and Teams. . . Strong problem-solving abilities and a professional approach to handling queries and complaints. . . A forward-thinking mindset with a desire to streamline and optimise workflows. . . Equipment Requirements. . A reliable high-speed internet connection. . . A personal laptop or desktop computer suitable for administrative work. . . Company Location: South Africa.