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German Speaking Customer Experience Associate in Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is on the lookout for a German Speaking Customer Experience Associate to join our enthusiastic team in Athens, Greece! If you have a flair for language and a passion for helping people, this position is an excellent fit for you. You will engage directly with our German-speaking clients, delivering unparalleled customer service and support. Your key responsibilities will include addressing inquiries, resolving issues, and offering insightful advice about our products and services. This is a great opportunity to make a lasting impact while working in a dynamic environment. Take the next step in your career with us!. Responsibilities. . Provide high-quality customer support to German-speaking clients via phone, email, and chat.. . Resolve customer inquiries promptly and professionally, ensuring client satisfaction.. . Maintain accurate records of customer interactions in the CRM system.. . Collaborate with your team to share feedback and improve service processes.. . Stay updated on product features, services, and industry trends to offer informed assistance.. . Participate in regular training and development sessions to enhance your skills.. . . Fluency in German and English, both written and spoken.. . Excellent communication and interpersonal skills.. . Previous experience in customer service is preferred.. . Strong analytical and problem-solving abilities.. . Customer-centric attitude with a positive approach to challenges.. . Experience with CRM software and other communication tools is a plus.. . Ability to work in a team and thrive in a fast-paced environment.. . Company Location: Germany.