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Front Medical Virtual Assistant / Medical Scribe at Winning Assistants. Job Title: Front Medical Virtual Assistant / Medical Scribe. Position Type: . Full-time. Work Hours: . 9:00 AM – 6:00 PM (Central Time – CST). Work Days: . Monday to Friday. Salary: . $6 – $8 per hour. Job Code: . L-RMWG. Workplace: . Remote. Preferred Candidate Location: . Philippines. About Our Client. The client is a U.S.-based mental and behavioral health practice providing patient-centered care in Texas. The practice prioritizes accuracy, professionalism, consistent phone coverage, and dependable administrative support for patient-facing operations.. Scope of Work / Responsibilities . 1. Phone Call Management & Virtual Receptionist Support. Answer inbound and outbound calls using the Comcast Business VOIP phone system. Triage calls, route appropriately, and handle patient inquiries professionally and empathetically. Ensure consistent phone coverage and that no calls are missed during scheduled work hours. 2. Medical Scribing & Quality Control Review. Perform live medical scribing during patient encounters. Document and manage clinical records in Office Ally EHR. Review medical notes prior to finalization to identify errors or quality issues. Coordinate with clinicians to ensure documentation corrections are completed accurately. 3. Administrative Support & Consistency (Staffing Gap Coverage). Manage patient intakes, appointment scheduling, reminders, and follow-ups in Office Ally. Maintain accurate patient records and support administrative workflows within the EHR. Provide reliable coverage for client-facing administrative tasks, including paperwork and documentation. Demonstrate consistent attendance, reliability, and follow-through to ensure uninterrupted daily operations. 4. Billing & Insurance Administrative Support. Support insurance verification processes. Manage prior authorizations and required documentation. Collect and review copays and EOBs. 5. Apply HIPAA regulations in daily patient communication, documentation, and EHR workflows. Experience & Skills. At least 1 year of experience as a Medical Virtual Assistant handling front desk or virtual receptionist tasks (inbound/outbound calls), appointment scheduling and patient coordination, and insurance verification and billing-related tasks.. Medical live scribing experience . Experience working with mental or behavioral health patients is preferred. Proficiency with Office Ally EHR is preferred. Familiarity with Comcast Business VOIP systems is a plus. Strong phone etiquette and patient communication skills. High attention to detail and documentation accuracy. Strong organizational and time-management skills. Ability to work independently without micromanagement. HIPAA compliance and Security . Must-Have Qualifications. HIPAA compliance and understanding of healthcare data privacy. Reliable and consistent attendance. Strong professional communication skills (written and verbal). Ability to handle emotionally sensitive patient interactions. Compatibility with Comcast Business VOIP systems. Basic requirements. Must be proficient in speaking and writing English very clearly. Must have relevant work experience. Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. Must be available for video meetings with your camera on (when needed). Technical requirements. Device: . Reliable laptop or desktop computer.. Internet:. High-speed connection (minimum 10 Mbps).. Audio: . Noise-canceling headset.. Video:. Webcam for virtual meetings.. Workspace: . Quiet, professional environment.. Company Location: Philippines.