We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Norwegian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to present a remarkable opportunity for a Norwegian Speaking Customer Service Agent to work in Bulgaria, with paid relocation support. In this role, you will be part of a vibrant team, assisting Norwegian-speaking clients with their inquiries and providing top-notch customer service within a dynamic work environment.. Responsibilities. . Assist Norwegian-speaking customers through phone, email, and chat, addressing inquiries related to products and services.. . Provide accurate information about features, account management, and assist with any issues that arise.. . Resolve customer complaints with professionalism and a focus on achieving high customer satisfaction.. . Document all customer interactions and feedback in the CRM system for consistency and quality tracking.. . Collaborate with internal teams to ensure efficient problem resolution and service enhancement.. . Stay current with product knowledge, promotions, and policies to effectively inform customers.. . . Fluency in Norwegian (both written and spoken); English proficiency is a plus.. . Experience in customer service, ideally in a fast-paced or multinational environment.. . Strong communication skills and a commitment to excellent customer service.. . Aptitude for problem-solving and the ability to handle challenging situations calmly.. . Proficient in CRM systems and basic computer applications.. . Self-motivated and capable of working independently in a remote or hybrid setting.. . Willingness to relocate to Bulgaria and immerse yourself in a new culture.. . Company Location: Norway.