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Dutch speaking customer service agent for Real Estate industry at Mercier Consultancy Europe. Mercier Consultancy is excited to announce a position for a Dutch Speaking Customer Service Agent in our Real Estate team! In this pivotal role, you will act as the first point of contact for our Dutch-speaking clients, assisting them with their inquiries related to real estate services. Your key responsibilities will include providing information about properties, facilitating communication between buyers and sellers, and ensuring a high level of customer satisfaction throughout the process. If you have a passion for real estate and a commitment to exceptional customer service, we encourage you to apply!. Responsibilities. . Respond to inquiries from Dutch-speaking clients regarding real estate listings, services, and processes via phone, email, and chat.. . Provide accurate and detailed information about available properties, market conditions, and agency services.. . Assist clients with filling out necessary documentation and guide them through the buying or renting process.. . Document interactions with clients and maintain thorough records for follow-ups and service improvement.. . Collaborate with real estate agents to address client needs and deliver timely support.. . Stay informed about real estate trends and local market dynamics to provide relevant insights to clients.. . Gather feedback from clients to identify potential improvements in service delivery and client engagement.. . . Fluency in Dutch and English, both spoken and written.. . Experience in customer service, preferably within the real estate sector.. . Excellent communication and interpersonal skills.. . Ability to handle client inquiries efficiently and resolve issues effectively.. . Familiarity with real estate processes and terminology is an advantage.. . Proficient in using customer service software and technology.. . A proactive and solution-oriented mindset with the ability to work both independently and as part of a team.. . Company Location: Greece.