Medical VA at Global Medical Virtual Assistants

We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Medical VA at Global Medical Virtual Assistants. A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.. TASKS:. . Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;. . Maintaining great phone etiquette. . Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen. . Verifying healthcare insurance coverage and eligibility. . Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping. . Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage. . Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers. . Strictly adhering and complying with the HIPAA policy. . QUALIFICATIONS:. . Must have excellent verbal and written English communication skills. . At least 1-2 years of experience in a medical-related background. . Familiar with medical terminologies. . A healthcare-related degree is highly preferred. . Intermediate skills with Google Workspace and/or Microsoft Office. . HIPAA Certification is a plus. . Strong attention to detail. . Impartial. . Highly organized. . Computer savvy. . Open to working night shifts. . SYSTEM REQUIREMENTS:. . PRIMARY. . . Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher. . Computer Memory/RAM: 8.00 GB. . Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura. . Headset: Any USB-type headset with noise-cancelling feature. . Camera: Capable of a clear and crisp video output. . . BACK-UP. . OPTION 1 (BACKUP SYSTEM):. . . . Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher. . Computer Memory/RAM: 8.00 GB. . Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura. . Headset: Any USB-type headset with noise-cancelling feature (Optional). . . OPTION 2 (POWER SUPPLY - UPS):. . . Must be capable of powering your work station for at least 3 hours. . Typically a device with 240Wh or higher will be sufficient. . Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup). . . . Company Location: Philippines.