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Customer Service Representative at Remote VA. Job Title:.  Remote Customer Service Representative. Company Overview:. Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.. Job Description:. We are seeking a dedicated and professional . Customer Service Representative.  to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.. Key Responsibilities:. . Respond promptly and professionally to tenant inquiries via phone and email.. . Coordinate service calls and ensure timely resolution of tenant concerns.. . Handle rent-related communications, including payment updates and general inquiries.. . Maintain accurate records of interactions and transactions using our CRM system.. . Collaborate with the back support team to address tenant needs efficiently.. . Qualifications:. . Excellent verbal and written communication skills.. . Strong problem-solving and organizational abilities.. . Prior experience in customer service or property management is a plus.. . Comfortable working remotely and proficient with technology.. . Ability to manage time effectively and multitask in a fast-paced environment.. . Company Location: Philippines.