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Dutch Speaking Customer Service Agent For Dyson - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is proud to present an exciting opportunity for a Dutch Speaking Customer Service Agent to join the renowned brand, Dyson. This position allows you to work in beautiful Greece while providing exceptional support to Dutch-speaking customers regarding their Dyson products. Your role will significantly contribute to enhancing customer satisfaction and brand loyalty.. Responsibilities. . Assist Dutch-speaking customers through various communication channels including phone, email, and chat, addressing inquiries related to Dyson products and services.. . Provide detailed explanations about product features, usage, and troubleshooting to ensure a seamless customer experience.. . Resolve customer complaints and issues swiftly and professionally, aiming for complete satisfaction.. . Document all customer interactions accurately in the CRM system for quality assurance.. . Collaborate with colleagues and other departments to continuously improve customer support processes.. . Stay informed about the latest Dyson products, promotions, and market trends to provide accurate and helpful information to customers.. . . Fluency in Dutch (both written and spoken); proficiency in English is an advantage.. . Previous experience in customer service, ideally in the retail or electronics sector.. . Strong communication and interpersonal skills, focused on customer engagement.. . Problem-solving skills and the ability to handle challenging situations with composure.. . Proficiency in using CRM systems and general office software.. . Self-motivated and capable of working independently in a remote environment.. . A genuine interest in technology and a desire to represent the Dyson brand positively.. . Company Location: Belgium.