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Slovenian Speaking Emergency Roadside Assistance - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to announce an opening for a Slovenian-speaking Emergency Roadside Assistance role based in the vibrant city of Athens, Greece! This dynamic position allows you to play a crucial role in helping customers who find themselves in emergency situations while enjoying the rich culture and history that Athens has to offer. As a member of our team, you will provide immediate support and guidance to Slovenian-speaking clients, ensuring their safety and peace of mind during roadside emergencies.. Responsibilities. . Respond promptly to emergency calls from Slovenian-speaking customers in a professional and compassionate manner.. . Assess the customer's situation and provide clear and effective guidance while coordinating assistance.. . Maintain accurate records of customer interactions and service requests in the company’s database.. . Work collaboratively with local service providers to ensure timely assistance and resolution.. . Provide excellent customer service, showing empathy and understanding in stressful situations.. . Participate in training sessions to continually improve service delivery and response techniques.. . Offer suggestions and feedback for enhancing service quality and customer satisfaction.. . . Fluency in . Slovenian . and . English. , both written and spoken.. . Exceptional customer service skills with a strong ability to remain calm under pressure.. . Strong problem-solving aptitude to effectively address customer inquiries.. . Previous experience in customer service or emergency assistance is advantageous.. . Ability to work independently as well as collaboratively in a team environment.. . Strong commitment to providing a high standard of service and fostering customer trust.. . Willingness to work flexible hours, including weekends and evenings as needed.. . Willingness to relocate to . Greece. . . Company Location: Croatia.