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French Speaking Marketplace Customer Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is looking for a talented French Speaking Marketplace Customer Representative to join our dedicated customer service team. In this role, you will be essential in providing high-quality support to our French-speaking customers, ensuring they have a seamless experience on our marketplace.. Responsibilities. . Act as the primary point of contact for French-speaking customers via phone, email, and live chat, providing exceptional service and support.. . Assist customers in navigating the marketplace, addressing their inquiries about products, prices, and order statuses.. . Effectively resolve any customer complaints and issues, prioritizing customer satisfaction in all interactions.. . Maintain accurate records of customer interactions in our CRM system for tracking and report generation.. . Collaborate with other departments to share insights and feedback from customers to improve service delivery.. . Stay updated on marketplace developments, promotional offers, and product information to provide timely assistance to customers.. . Contribute to team meetings and training sessions, fostering a collaborative and positive work environment.. . . Fluency in French and English, with exceptional communication skills in both languages.. . Previous experience in customer service or a related field is preferred.. . Strong problem-solving skills with a focus on delivering excellent customer service.. . Comfortable using CRM software and other digital tools for efficient communication.. . Excellent organizational skills and attention to detail.. . A self-motivated individual who can work independently and collaboratively with a team.. . Positive demeanor and enthusiasm for enhancing customer experiences.. . Company Location: Greece.