Danish Speaking Automotive Customer Advisor at Patrique Mercier Recruitment By Nellie

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Danish Speaking Automotive Customer Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Danish Speaking Automotive Customer Advisor. This position is ideal for those who are enthusiastic about the automotive industry and have a passion for delivering exceptional customer support to Danish-speaking clients.. Responsibilities. . Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication.. . Assist customers with inquiries regarding automotive products, services, and technical support issues.. . Educate and inform customers about product features and benefits to enhance their experience.. . Gather customer feedback and suggestions to help improve services and product offerings.. . Collaborate with internal teams to effectively address and resolve customer queries.. . Stay informed about the latest automotive trends and new product launches to provide accurate information to customers.. . Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes.. . . Fluency in Danish and English, both written and verbal.. . Previous customer service experience, ideally in the automotive sector.. . Strong interest in automotive products and familiarity with the industry.. . Exceptional communication and interpersonal skills with a focus on customer satisfaction.. . Proficiency in customer service applications along with Microsoft Office tools.. . Ability to solve problems effectively and work efficiently in a dynamic environment.. . Willingness to work flexible hours, including evenings and weekends as needed.. . Company Location: Denmark.