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Global Scape Admin (Remote - India) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a . Global Scape Admin. in . India. .. In this role, you will manage and maintain the organization’s secure electronic file transfer processes, ensuring seamless data exchange across multiple systems and teams. You will work with both internal teams and external vendors to troubleshoot issues, implement process improvements, and maintain compliance with IT policies. The role offers a dynamic environment where technical expertise, problem-solving, and collaboration are key to ensuring reliable, secure, and efficient file transfer operations. You will also contribute to documentation, reporting, and operational procedures, supporting both day-to-day operations and project initiatives.. . Accountabilities. Administer and manage the Electronic File Transfer Program using GlobalScape.. Ensure secure file transfers through protocols such as HTTPS, FTPS, and SFTP.. Develop and maintain PowerShell scripts for file transfers and related utilities.. Resolve technical issues efficiently, collaborating with internal teams and external vendors to identify root causes and implement solutions.. Log and track service requests with vendors, coordinating diagnostics, actions, and testing with functional teams.. Identify and implement system process improvements using automation, best practices, and technology upgrades.. Create and maintain Support Design Specification and Support Supplement documents.. Provide ad-hoc reporting and assist with day-to-day service delivery issues.. Adhere to incident, change, and problem management procedures within the Customer Solution Delivery Framework.. Document operations procedures for new modules and functionalities in collaboration with project teams.. . Bachelor’s degree in BE, B.Tech, MCA, or a related technical field.. 7–10 years of experience in GlobalScape administration and file transfer management.. Strong knowledge of GlobalScape File Transfer tools.. Hands-on experience with ITIL processes, including incident and problem management.. Excellent written and verbal communication skills.. Ability to collaborate across multiple teams, prioritize tasks, and manage complex technical issues.. Proficiency in scripting and automation using PowerShell or similar tools.. Strong problem-solving, analytical, and organizational skills.. . Company Location: India.