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Swedish Speaking Customer Service Jobs In Malta at Mercier Consultancy Europe. Mercier Consultancy is thrilled to offer a promising opportunity for Swedish Speaking Customer Service Representatives to join our team in the beautiful island of Malta! In this essential role, you will provide outstanding support to our Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care. Enjoy a vibrant culture, stunning coastlines, and a warm Mediterranean climate while advancing your career in a dynamic and supportive environment. If you are passionate about delivering exceptional customer service and ready for an exciting opportunity, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Swedish through various communication channels, including phone, email, and live chat.. . Assist customers with their questions about products and services, providing accurate and comprehensive information.. . Effectively resolve customer complaints and concerns, ensuring a positive experience for all clients.. . Document customer interactions meticulously and provide feedback for continuous service improvement.. . Collaborate with team members to enhance service quality and address common issues.. . Stay informed about company offerings and industry developments to ensure informed support.. . Participate in training and development sessions to continuously enhance your service skills.. . . Fluency in Swedish and English is required, with strong written and verbal communication skills.. . Prior experience in customer service is preferred, but a strong willingness to learn is highly valued.. . Excellent problem-solving skills and a commitment to providing outstanding customer service.. . Able to manage multiple inquiries efficiently in a fast-paced environment.. . Basic computer proficiency and familiarity with customer service software is a plus.. . Willingness to embrace a new cultural experience while living in Malta.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Malta.