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Dutch Speaking Customer Success Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Dutch Speaking Customer Success Specialist. This role is an excellent fit for individuals who are passionate about delivering exceptional customer service and are eager to help our Dutch-speaking clients achieve their goals!. Responsibilities. . Act as the main point of contact for Dutch-speaking customers, providing outstanding support through phone, email, and chat.. . Respond quickly and accurately to customer inquiries about our products and services.. . Develop strong relationships with clients to understand their needs and maximize the benefits of our solutions.. . Address and resolve customer complaints efficiently to ensure a positive experience.. . Document all customer interactions and feedback in the CRM system for continual improvement.. . Collaborate with internal teams to identify upselling opportunities and enhance customer engagement.. . Stay up-to-date on product updates and industry trends to offer knowledgeable support to clients.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service or customer success roles is strongly preferred.. . Excellent communication skills with a focus on customer satisfaction.. . Strong problem-solving skills and a proactive approach to customer issues.. . Highly organized with strong attention to detail.. . Familiarity with CRM software and standard office tools.. . A positive attitude and a true passion for supporting customer success.. . Company Location: Greece.