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Polish Speaking Customer Service for Healthcare industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce an opportunity for a Polish Speaking Customer Service Representative specializing in the Healthcare industry. This role is designed for individuals passionate about healthcare and dedicated to providing outstanding support to Polish-speaking clients, ensuring they receive the best care and information possible.. Responsibilities. . Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to healthcare services, benefits, and policies.. . Provide guidance and support regarding claims processing and healthcare options.. . Address and resolve customer complaints and issues with professionalism and empathy.. . Collaborate with healthcare professionals and internal teams to offer accurate information and solutions to clients.. . Maintain a thorough understanding of the company’s healthcare offerings to provide precise assistance.. . Document all customer interactions and feedback for continuous improvement purposes.. . . Fluency in Polish and English, both written and spoken.. . Experience in customer service, particularly in the healthcare industry is a plus.. . Excellent communication and interpersonal skills, with a focus on empathy.. . Strong problem-solving abilities and attention to detail.. . Familiarity with healthcare terminology and systems is advantageous.. . Proficiency in customer service software and Microsoft Office applications.. . Adept at working in a fast-paced environment and handling sensitive information with confidentiality.. . Company Location: Greece.