Director, Project Management at Jiffy

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Director, Project Management at Jiffy. At Jiffy.com, we are America’s destination for print-ready artwork and unmatched speed, empowering crafters, small business owners, and hobbyists to turn their creative visions into reality. With high-quality apparel, diverse transfer types, and seamless customization, we make the process fast, efficient, and fun. As we continue our rapid growth, we are looking for a VP of Operations to drive cross-functional process excellence, cost efficiencies, and scalable operational infrastructure to support our ambitious goal of reaching $1B+ in revenue.. We’re looking for a Director of Project Management to serve as the execution backbone of Jiffy. This is a high-visibility, high-responsibility role reporting to the VP of Operations with a dotted line to the Chief of Staff. You’ll work directly with the CEO, President, and full C-suite to bring structure, urgency, and follow-through to our most important initiatives. Your job is to turn company ambition into timelines—and then protect those timelines at all costs.. Key Responsibilities. . Own the master roadmap – Build and maintain a unified, Gantt-level project view across all functions. No ambiguity.. . Spot risk early – Identify slippage before projects start. Escalate fast—with context and solutions, not chaos.. . Build visibility tools – Create dashboards, timelines, and status briefs that keep leadership informed without having to ask.. . Push for real ownership – Hold cross-functional teams (engineering, ops, creative, logistics, marketing) accountable for real, tangible deliverables.. . Drive exec alignment – Lead project syncs. Raise the red flag early. Be the one who says “this won’t ship” when no one else will.. . Deliver milestone-level execution – Track every task, dependency, and deadline. Surface blockers and drive resolution relentlessly.. . Report with precision – Flag structural risks, scope creep, and misalignment clearly to VP of Ops and Chief of Staff.. . Qualifications & Skills . . 7–10+ years of project management or operations leadership experience in high-growth, fast-moving environments. . Proven track record launching 10+ cross-functional initiatives with zero timeline slippage. . Experience implementing project planning frameworks in organizations that didn’t have them. . Deep understanding of eComm, DTC, SaaS, or supply chain operations preferred. . Bachelor’s degree required; PMP or Prince2 certification required; MBA or MEng a plus. . Detail-obsessed – You don’t miss edge cases. You sniff out scope gaps before they become issues.. . Milestone absolutist – Nothing lives in the abstract. You assign owners, define dependencies, and track to real deadlines.. . Risk radar always on – You catch soft briefs, fake scopes, and phantom timelines before they derail anything.. . Escalation fluent – You push up, across, or down when needed—but always with data, control, and optionality.. . Company Location: United States.