Czech Technical Support in Big Tech Company in Greece - Relocation Paid at Patrique Mercier Recruitment JP. Discover an exciting career opportunity with Patrique Mercier Recruitment JP as a Czech Technical Support Specialist for a leading Big Tech company, all while experiencing the vibrant lifestyle of Greece! This role comes with a fully paid relocation package, ensuring that your transition to this stunning Mediterranean country is both seamless and rewarding. In this position, you'll provide technical assistance to Czech-speaking customers, addressing a wide range of inquiries about cutting-edge technology products and services. You'll develop your technical skills and problem-solving abilities in a collaborative team environment. If you're passionate about technology and customer support, this is the ideal opportunity for you!. Responsibilities. . Provide high-quality technical support to Czech-speaking customers via phone, email, and chat.. . Troubleshoot and resolve technical issues related to the company's products and services efficiently.. . Coordinate with engineering teams to escalate and resolve more complex technical problems.. . Maintain accurate records of customer interactions and technical issues in the CRM system.. . Partake in ongoing training to enhance product knowledge and improve support skills.. . Offer suggestions to improve internal processes and enhance customer satisfaction.. . Assist in the onboarding and training of new team members as needed.. . . Fluency in Czech and English, both written and spoken.. . Strong technical aptitude and problem-solving skills.. . Excellent communication and customer service abilities.. . Prior experience in technical support or IT is beneficial but not mandatory.. . Ability to learn new technologies and processes quickly.. . A collaborative mindset with a desire to help others.. . Willingness to relocate to Greece and adapt to a new cultural environment.. . Company Location: Austria.
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