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IT Engineer (Remote - California) at Jobgether. This position is posted by Jobgether on behalf of Snorkel AI. We are currently looking for an IT Engineer in California.. Join a fast-moving team at the intersection of cutting-edge AI and modern IT operations. In this role, you’ll own and enhance the full IT infrastructure supporting a dynamic, remote-friendly workforce. You’ll manage identity systems, automate workflows, and ensure security and reliability across devices, networks, and SaaS tools. You’ll also play a crucial role in creating a seamless onboarding experience for new team members. This is a high-impact, detail-driven role for someone excited about optimizing user experiences and scaling systems to support innovation.. . Accountabilities:. . Lead identity access management, including SSO, identity federation, and enterprise directory design (Okta preferred).. . Manage and optimize IT systems across MacOS environments, including MDM tools like JAMF and Kandji.. . Handle service desk platforms and ticketing systems, with Zendesk experience preferred.. . Automate IT workflows and reduce manual intervention through scripting and tools.. . Administer collaboration tools such as G Suite, Slack, GitHub, Confluence, Jira, PagerDuty, and Teams.. . Support end-user needs across device issues, networking, VPN, WiFi, and SaaS platforms.. . Deliver exceptional onboarding and offboarding experiences for new and departing employees.. . Create detailed technical documentation and share best practices within the team.. . Collaborate with vendors for IT issue resolution and hardware/software management.. . . . 4–5 years of hands-on IT engineering experience with a focus on user identity and SaaS environments.. . Strong expertise in MacOS environments and Apple hardware management.. . Deep knowledge of SSO, MFA, SAML, OAuth, and SCIM protocols.. . Proficiency in managing MDM, ticketing, and collaboration tools (e.g., JAMF, Zendesk, G Suite).. . Demonstrated ability to automate IT processes and streamline internal operations.. . Excellent communication, documentation, and troubleshooting skills.. . Strong teamwork and adaptability across diverse technical stacks and user needs.. . Understanding of compliance and security best practices in cloud-first environments.. . Company Location: United States.