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Slovak Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Slovak Speaking Customer Service Agent to work in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for candidates who are enthusiastic about delivering excellent customer support and eager to embrace a new professional adventure in an exciting city.. Responsibilities. . Provide exceptional customer service to Slovak-speaking customers via phone, email, and chat.. . Assist customers with inquiries regarding products, orders, returns, and general support.. . Effectively resolve complaints and issues to ensure customer satisfaction.. . Maintain accurate records of customer interactions within the CRM system.. . Stay informed about company products and services to deliver knowledgeable assistance.. . Collaborate with internal teams to enhance the customer experience.. . Participate in training sessions to continuously improve product knowledge and service skills.. . . Fluency in Slovak and English, both written and spoken.. . Previous experience in customer service or related fields.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities with a customer-focused approach.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented and well-organized.. . Willingness to relocate to Sofia, with relocation costs fully covered.. . Company Location: Slovakia.