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Nordic Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across the globe, specializing in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are dedicated to connecting top-tier talent with their dream job opportunities abroad, ensuring a seamless recruitment process tailored to both candidate and employer needs. Currently, we are looking for a Nordic Speaking Customer Service Representative to join our client in the Education & E-Learning industry. This role offers the chance to work in a vibrant environment where you can enhance your career while assisting customers from the Nordic regions. If you have a passion for education and technology, and possess strong communication skills in a Nordic language, this position is ideal for you. You will become an integral part of a team focused on delivering premier customer service experiences in the rapidly evolving e-learning landscape. Join us at Patrique Mercier Recruitment and take your career to a new level by helping students and educators access innovative solutions that transform learning.. Responsibilities. . Handle customer inquiries and provide exceptional service in a Nordic language. . Assist clients with technical issues related to e-learning platforms. . Provide product knowledge and guidance to enhance user experience. . Collaborate with the support team to resolve customer complaints promptly. . Maintain accurate records of customer interactions and transactions. . Engage in proactive communication with customers to identify their needs. . Gather customer feedback and suggest process improvements for service enhancement. . . Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish). . Excellent verbal and written communication skills in English. . Experience in customer service or support roles, preferably in e-learning or technology. . Strong problem-solving skills and the ability to work independently. . Familiarity with CRM systems and customer support tools. . Ability to work in a fast-paced environment and manage multiple tasks. . A passion for education and a desire to help others succeed. . Company Location: Greece.