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Senior Observability Architect (Remote - UK) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Observability Architect in the United Kingdom.. This role offers the opportunity to shape the observability experience for enterprise customers at a global scale. You will act as a strategic technical partner, guiding clients through observability maturity, adoption, and expansion of monitoring solutions. With a portfolio of high-impact customers, you will influence both technical outcomes and business results, ensuring that users derive maximum value from the platform. The role combines technical expertise, customer advocacy, and cross-functional collaboration, giving you the chance to drive customer success while shaping product development and best practices. This position is ideal for someone passionate about observability, post-sales technical leadership, and building strong, long-term customer relationships in a fast-growing, remote-first environment.. . Accountabilities. . Serve as the primary technical point of contact for a portfolio of enterprise customers.. . Design and guide customers through observability maturity journeys to optimize adoption and value.. . Conduct technical reviews, health checks, and root cause analyses to ensure high customer satisfaction.. . Advise clients on best practices, technical strategies, and product usage to achieve business goals.. . Collaborate with internal teams, including Product Management and Engineering, to communicate customer needs and feedback.. . Identify opportunities to expand customer adoption, optimize costs, and introduce new features.. . Develop and deliver training sessions, workshops, and technical documentation for clients.. . Foster long-term relationships with key stakeholders, advocating for their priorities within the company.. . . 5+ years of post-sales technical experience, technical account management, or observability-related roles.. . Experience with Kubernetes deployment and operations.. . Strong ability to connect product usage to measurable business value (ROI).. . Proven capability in managing customer lifecycles and driving adoption of technical solutions.. . Strong problem-solving skills and creativity in addressing adoption challenges.. . Excellent communication skills to collaborate with global, remote teams and articulate technical value to clients.. . Technical mindset with a desire to grow and understand observability solutions at an architect level.. . Bonus: familiarity with Grafana, Prometheus, Loki, or other observability tools, and experience managing multiple client projects simultaneously.. . Company Location: United Kingdom.