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French-Speaking Sales Executive / Customer Service Associate at Qode. . Job Title:. French-Speaking Sales Executive / Customer Service Associate (B2B & Payments). . Location:. Remote. . Experience:. 1–5 years. . Language Requirement:. Fluent in . French. and . English. . Job Summary:. We are looking for a dynamic and customer-focused . Customer Service Associate. who is fluent in . French. in the . payments or banking domain. . The ideal candidate will handle inbound/outbound calls, assist with client inquiries, and provide helpdesk support related to payment solutions.. Key Responsibilities:. Handle customer interactions via phone, email, and chat in French and English. Promote payment solutions and upsell services to prospective and existing clients. Provide helpdesk support and resolve customer queries efficiently. Collaborate with internal teams to ensure client satisfaction and retention. Maintain accurate records of interactions and sales activities. Requirements:. 1–4 years of experience in . Customer Service (CCE/CSE/CCA). , or . Helpdesk. roles. Strong communication skills in . French (mandatory). and . English. . Prior experience in . payments/fintech/ Banking domain. is preferred. Customer-centric mindset with problem-solving abilities. Company Location: United States.