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Nordic Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is meticulously designed to ensure that we connect the best candidates with the right employers, guaranteeing a seamless match based on skills, experience, and cultural fit. We are currently seeking a Nordic Speaking Customer Service Representative for a key player in the Biotechnology industry. This is an exciting opportunity for an enthusiastic individual who is looking to make a real difference while working within a dynamic environment. The successful candidate will be at the forefront of customer engagement, providing exceptional service and support to clients in the Nordic region. If you are passionate about customer service and want to be part of a company that values your language skills and offers opportunities for personal and professional growth, we encourage you to apply and become a part of our successful team. Let us assist you in finding your dream job abroad and embark on a fulfilling career path.. Responsibilities. . Provide outstanding customer service to clients in Nordic countries.. . Handle inquiries and resolve issues related to biotechnology products and services.. . Assist customers with product selection and provide accurate information about product features.. . Maintain detailed records of customer interactions and transactions in the CRM system.. . Collaborate with the technical team to solve complex customer problems effectively.. . Train and support clients on the use of biotechnology products as needed.. . Gather customer feedback and share insights with management to improve services and offerings.. . . Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and English.. . Experience in customer service or client support, preferably in the biotechnology or healthcare industry.. . Strong communication skills, both verbal and written.. . Ability to work independently and in a team environment.. . Proficiency in using CRM software and support ticketing systems.. . Strong problem-solving skills and ability to think critically under pressure.. . A passion for helping others and ensuring customer satisfaction.. . Company Location: Greece.