Junior Technical Writer at Ventrata. Ventrata is looking for a Technical Writer who is curious, user-focused, and eager to learn. Prior experience in technical writing is not required; mindset and aptitude matter more than tools. Is that you?. Responsibilities:. Create, update, and maintain a variety of technical documents, including user manuals, technical guides, API documentation, FAQs, release notes, and knowledge base articles;. Knowledge Base Ownership, creating comprehensive documentation for our customers;. Assist our marketing team in releasing newsletters that highlight our latest product updates and innovations;. Review and fine-tune existing documentation to improve accuracy, readability, and consistency;. Gather feedback from teams to drive continuous improvement;. Stay up-to-date with product updates and changes to keep the documentation current;. Collaborate with cross-functional teams, including product management, development, and customer support, to ensure alignment and accuracy of information.. Strong written English (minimum B2 level), with excellent grammar and attention to detail. Ability to communicate with a wide range of stakeholders (engineering, product, support, non-technical teams) and adapt tone and approach accordingly. Approachable and feedback-friendly, with low ego around content and a focus on improving documentation quality. Independent and conscientious, able to assess how feedback or changes affect not just one article but the wider knowledge base. Logical thinker, capable of structuring complex information in a clear, user-friendly way. Strong user-centric mindset, with the ability to write for audiences ranging from non-technical users to experts. Linguistic sensitivity, especially when working with translations or localized content (no need to speak multiple languages). Curiosity and learning mindset—comfortable admitting knowledge gaps and actively working to close them. Basic technical literacy: some familiarity with programming concepts and the ability to understand and reason about hardware or device functionality. Comfortable learning and using new tools (CMS, documentation platforms, internal systems). Ability to use AI tools responsibly as writing and research assistants. Nice to have:. Basic understanding of how software systems and components interact. Sensitivity to documentation maintenance, consistency, and long-term quality. Experience using AI tools in structured workflows (e.g., prompt iteration, output validation). Company Location: Czechia.
Junior Technical Writer at Ventrata