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Spanish Speaking Customer Service for Real Estate industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Real Estate industry. If you are a motivated individual who enjoys assisting clients in navigating real estate inquiries and transactions, this position is perfect for you. You will play a key role in helping customers find their ideal properties while providing top-notch service in Spanish.. Key Responsibilities. . Manage customer inquiries related to real estate listings, property details, and transactions via phone, email, and live chat in Spanish.. . Provide information on market trends, pricing, and the purchasing or renting process.. . Assist clients with scheduling property viewings and understanding loan options.. . Resolve issues or concerns promptly, ensuring customer satisfaction throughout their real estate journey.. . Document customer interactions and maintain accurate records in the CRM system.. . Collaborate with real estate agents and teams to facilitate a seamless customer experience.. . Stay updated on industry developments and changes in real estate regulations.. . . Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.. . Prior experience in customer service, preferably in the real estate industry.. . Excellent communication and interpersonal skills to effectively engage with clients.. . Strong problem-solving abilities and attention to detail.. . Ability to navigate real estate documentation and processes.. . Proficiency in using CRM systems and general office software.. . Flexibility to work various shifts, including evenings and weekends as needed.. . Company Location: Greece.