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Advisory Consultant at HLTH, Inc.. About HLTH:. HLTH Inc. is the catalyst igniting global healthcare transformation. We unite visionaries, innovators, and leaders to revolutionize health worldwide. Through our dynamic ecosystem of community, events, content, and initiatives, we spark groundbreaking collaborations that drive meaningful change. At HLTH, we're not just reimagining healthcare—we're actively building a future where equitable, accessible, and innovative health solutions are a reality for all.. HLTH Europe is the continent’s best healthcare innovation event. Following an enormously successful first event in 2024 and the exponential growth of HLTH in the US, this landmark event is where global expertise meets local insight to address Europe's unique healthcare challenges and opportunities. From digital health breakthroughs to policy innovations, HLTH Europe offers an immersive experience shaping the future of European healthcare. . About the Role: . We're seeking an insightful and proactive Consultant to join our HLTH Community! If you're passionate about health technology and driven to support innovative projects through high-quality research, engaging content, and client-focused account management, this role could be your perfect fit.. Our ideal Consultant has a mix of strategic thinking, problem-solving skills, and the ability to dive into the world of health technology, delivering actionable insights to our clients. In this role, you’ll manage several key client accounts, craft highly informative and engaging content, and contribute to data-driven projects. If you thrive in a dynamic, customer-first, team-based environment and are as curious as you are straightforward, we want to hear from you!. Key Responsibilities:. 1. Account Management (Client-Facing):. . End to end account management: Retain, renew, upsell. . . Oversee communication and engagement for up to 5 key client accounts, understanding each client's portfolio, priorities, and challenges.. . Maintain exceptional service quality, addressing client needs and providing updates with clarity and consistency.. . Build and nurture relationships with clients, consistently achieving high NPS scores and positive feedback.. . Proactively provide upsell opportunities and options for future engagement. . . 2. Project Support & Strategic Insights:. . Lead or support the development of research-driven reports and presentations that provide clients with strategic recommendations.. . Conduct in-depth market data analysis, competitive intelligence, and research to build a robust foundation for projects.. . Present research findings to clients, aligning insights with client objectives and ensuring the work answers their key questions.. . 3. Health Technology Expertise:. . Stay on top of critical healthcare topics, trends, and emerging technologies relevant to HLTH and our client base.. . Continuously expand your knowledge to ensure you bring valuable insights and recommendations in every interaction.. . 4. Content Creation & Engagement:. . Produce original, concise, and impactful content tailored for the HLTH Community, including reports, blog posts, and articles.. . Research and write on key healthcare topics, ensuring content is highly informative, up-to-date, and engaging.. . Achieve and maintain high engagement scores on published content by understanding audience needs and trends.. . Performance KPIs:. . Client retention, renewal & upsell . . High-Quality Strategic Research & Analysis: Provide thorough, accurate, and complete research that resonates with client objectives (measured by feedback and NPS scores).. . Exceptional Content Quality: Consistently produce content that increases engagement within the HLTH Community.. . Client Satisfaction & Timeline Adherence: Meet or exceed client expectations in terms of quality, insights, and timely delivery.. . Collaborative Team Player: Actively support and contribute to team efforts, embodying HLTH values of customer focus, curiosity, and teamwork.. . Subject Area Expertise: meaningful experience in the health tech space (at least 3 years) and/or pharma experience (at least 4 years) highly valued and/or consulting experience (at least 3 years) is preferred. . . Analytical & Strategic: Strong abilities in data interpretation, strategic problem-solving, and insight generation.. . Excellent Writing Skills: Command of the English language and ability to write in an engaging, informative, and client-centered manner.. . Effective Communication & Listening: Attentive listener who engages actively with clients, understands their needs, and is adept at building rapport.. . Team Player: Collaborative with great etiquette; proactive in supporting team goals, implementing feedback, and enhancing client outcomes.. . Diligent & Detail-Oriented: Thoroughness in gathering and presenting information, with a commitment to quality.. . Company Location: United Kingdom.