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Project Implementation Manager - #34439 at Manila Recruitment. As a Project Implementation Manager, you’ll play a pivotal role in shaping a smooth and successful customer onboarding experience. You’ll collaborate closely with customers, internal teams, and cross-functional stakeholders to lead technical migrations, streamline implementation workflows, and ensure data integrity throughout the transition process. Your work will be essential to driving customer satisfaction and enabling long-term success for each implementation.. . Lead customer migrations from billing systems such as Chargebee, Stripe, and Maxio. . Act as a technical advisor during onboarding—mapping schemas, addressing edge cases, and collaborating with engineering when necessary. . Develop and maintain documentation, onboarding materials, and internal playbooks to standardize the migration process. . Ensure a high level of accuracy when handling financial data during system transitions. . Support customer success and account teams with technical guidance during deal implementations. . Manage multiple client implementations at once, balancing scope, budget, and timelines. . Quickly learn new systems and tools to support customer use cases. . Communicate clearly and confidently in client-facing calls and internal meetings. . . Must-have Skills / Qualifications:. . . . Bachelor’s degree required. . At least 5 years of experience in project implementation, customer onboarding, or a similar role in SaaS, Fintech, billing systems, or financial services. . Proven experience working with U.S. clients or U.S.-based companies. . Deep understanding of financial data workflows, including billing migrations from one system to another. . Experience handling large datasets, schema mapping, and data validation. . Strong proficiency with tools such as Excel, Google Suite, Slack, and email. . Excellent attention to detail, ownership, and accountability—especially with financial data. . Strong client-facing communication skills: able to join calls, explain technical concepts, and present updates. . Experience using AI or automation tools to streamline tasks. . Able to walk stakeholders through their work with confidence and clarity. . Advantageous or Nice to haves:. These are not required but will give candidates a strong edge:. . Experience migrating customers across multiple billing platforms, not just one or two. . Familiarity with Stripe Keys, Chargebee, Maxio, or similar billing tools. . Exposure to APIs, webhooks, or data integration practices (no coding required, but should understand basic API flows). . Experience creating or maintaining product documentation or onboarding guides using tools like Notion, Confluence, or similar. . Background in B2B SaaS, high-growth startups, AI tools, or banks/financial institutions. . Ability to manage projects using tools like Jira, Linear, Trello, or Notion (project management experience is a bonus). . Basic knowledge of SQL or scripting (Python, etc.) is helpful but not required. . Understanding of accounting principles or revenue recognition is a plus. . Company Location: Philippines.