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Administrative Assistant at Freelance Latin America. About the role. We’re looking for a detail-oriented and proactive Administrative Assistant to support daily operations, client communications, and case tracking for a professional services team. This role is ideal for someone who enjoys staying organized, interacting with clients, and keeping things running smoothly in a fast-paced environment.. Duties / Tasks to perform. Email & Calendar Management. Monitor and manage Outlook inboxes, responding professionally on behalf of executives . Manage calendars, schedule meetings, and set reminders . Coordinate and confirm client appointments using Outlook and Calendly . Case & Document Management. Track and update client cases in internal systems (including Canopy) . Organize and maintain digital documents in a clear, easy-to-retrieve structure . Assist with drafting, reviewing, and finalizing client correspondence . Operations & Client Coordination. Communicate with government offices and agencies regarding client matters . Schedule business events, reminders, and internal meetings . Manage simple projects to ensure deadlines and deliverables are met . Support reception tasks, including answering inquiries, client intake, and routing requests . Answer inbound calls using RingCentral . Administrative & Financial Support. Prepare professional presentations and client-facing materials . Create and send invoices to clients . Assist with contacting clients to follow up on payments. Schedule: Monday - Friday 9:00AM - 6:00PM (EST). Strong attention to detail with excellent organizational skills . Proactive, common-sense approach with a “go-getter” attitude . Confident, friendly, and caring personality with strong rapport-building skills . Comfortable and professional speaking with clients over the phone . Excellent written and verbal communication skills with a client-facing tone . Ability to multitask, prioritize, and meet deadlines in a fast-paced environment . Tech-savvy with experience using Microsoft Outlook, Teams, and RingCentral . Advanced knowledge of Microsoft Excel (required) . QuickBooks experience is a plus . Experience with Canopy is a plus (not required) . Prior administrative experience in accounting, legal, or financial services is preferred but not required . Fluency in English and Spanish. Company Location: Venezuela, Bolivarian Republic of.