Norwegian Speaking Social Media Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience.. Responsibilities. . Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues.. . Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.. . Proactively engage with customers to foster brand loyalty and enhance overall user experience.. . Work closely with marketing and content teams to ensure alignment of communications with brand messaging.. . Analyze user feedback and social media interactions to identify trends and suggest improvements.. . Contribute to the creation of engaging social media content tailored for the Norwegian audience.. . Stay informed about the latest social media trends and customer service best practices to enhance support strategies.. . . Fluent in Norwegian and English, with strong written and verbal communication skills.. . Experience in social media support, community management, or customer service is preferred.. . Thorough understanding of various social media platforms and user engagement techniques.. . Excellent problem-solving skills and a strong commitment to customer satisfaction.. . Ability to manage multiple tasks effectively in a fast-paced environment.. . Familiarity with social media analytics tools is an advantage.. . A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.. . Company Location: Norway.
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