Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation at Patrique Mercier Recruitment JP

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Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation at Patrique Mercier Recruitment JP. Embark on an exciting journey with Patrique Mercier Recruitment JP as a Finnish Customer Service Representative for a renowned social media platform, with the unique opportunity of paid relocation to the beautiful country of Greece! If you are passionate about social media and thrive in a customer-centric role, this is the perfect chance to combine your love for technology with your desire to help others. Work in a vibrant environment, assist Finnish-speaking users, and contribute to enhancing their online experience.. Responsibilities. . Provide high-quality customer service to Finnish-speaking clients via phone, email, and live chat, supporting them with their inquiries related to the social media platform.. . Efficiently troubleshoot and resolve user issues to ensure a seamless experience.. . Stay informed about the latest features and updates of the platform to provide accurate guidance to users.. . Document all interactions and feedback in the company’s CRM system for service optimization.. . Collaborate with team members to identify trends and suggest improvements for better service delivery.. . Participate in training sessions to continually enhance product knowledge and customer service skills.. . Foster a positive and engaging environment for users while promoting brand loyalty.. . . Fluent in Finnish, both written and spoken; proficiency in English is required.. . Strong communication and interpersonal skills, with a focus on customer satisfaction.. . Ability to work efficiently under pressure in a fast-paced setting.. . Strong analytical and problem-solving skills.. . Previous experience in customer service, especially in the technology or social media sector, is a plus.. . Familiarity with CRM systems and support tools.. . A proactive attitude, willingness to adapt, and eagerness to embrace a new cultural experience in Greece.. . Company Location: Finland.