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Italian Speaking Customer Service for Logistics & Supply Chain industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is proud to present an exciting opportunity for an Italian Speaking Customer Service position in the Logistics & Supply Chain industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to connect the best candidates with top employers while ensuring a seamless recruitment process. In this role, you will be at the forefront of customer service, providing exceptional support in Italian to our clients. This position is ideal for individuals who are passionate about logistics and possess strong communication skills. You will be joining a vibrant team dedicated to ensuring that customer inquiries are handled efficiently and that the logistics operations run smoothly. If you are looking for an international career opportunity within a dynamic industry, this role might be perfect for you. We invite enthusiastic candidates who are ready to take the next step in their career with a company that values language diversity and cultural exchange.. Responsibilities. . Provide exceptional customer service support to Italian-speaking clients in the logistics and supply chain industry.. . Assist customers with inquiries related to shipping, tracking, and logistics processes.. . Resolve customer issues promptly while maintaining a high level of professionalism and care.. . Collaborate with internal teams to ensure that customer needs and requirements are met.. . Utilize customer support tools and software to document interactions and follow up as needed.. . Conduct research to find solutions to customer inquiries and maintain detailed records of communications.. . Identify trends in customer requests and provide feedback for process improvement.. . . Fluent in Italian, both spoken and written, with excellent communication skills.. . Proven experience in a customer service role, preferably in the logistics or supply chain industry.. . Strong problem-solving abilities and the capability to work under pressure.. . Familiarity with logistics and supply chain processes is a plus.. . Ability to work independently as well as part of a team in a fast-paced environment.. . Excellent organizational skills and attention to detail.. . Proficiency in using customer support software and Microsoft Office Suite.. . Company Location: Greece.