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Slovak-Speaking Customer Support for Food Delivery Service Department in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Slovak-Speaking Customer Support Representative in our Food Delivery Service Department in Greece! In this pivotal role, you will be the primary support for our Slovak-speaking customers, helping them navigate our food delivery platform and resolve their inquiries. Your ability to communicate effectively in Slovak will ensure that our clients enjoy a seamless and satisfying experience.. This position is perfect for individuals who are not only passionate about customer service but are also enthusiastic about the food industry. If you thrive in a dynamic environment and enjoy helping others, we want to hear from you!. Responsibilities. . Provide customer support in Slovak through phone, email, and chat. . Assist customers with their orders, inquiries about menu items, and delivery issues. . Document customer interactions and solutions accurately in our support system. . Collaborate with internal teams to resolve complex issues and ensure customer satisfaction. . Gather customer feedback to help improve our service offerings. . Stay up-to-date with our menu changes and promotions. . Participate in training sessions to enhance product knowledge and customer support skills. . A high level of Slovak, and a high level of English, both written and verbal, is required. . Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A proactive approach to ensuring customer satisfaction. Ability to manage multiple inquiries in a fast-paced environment. Familiarity with customer support tools and platforms is a plus. Company Location: Greece.