Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad

We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad. Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms.. As a Content Moderation/Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you!. Responsibilities. . Evaluate and moderate user content to ensure adherence to community standards.. . Offer exceptional customer support via chat, email, and phone to our . Dutch. -speaking audience.. . Efficiently resolve customer inquiries and issues in a friendly and professional manner.. . Collaborate with team members to enhance the overall user experience.. . Maintain accurate records of customer interactions and moderation activities.. . Provide feedback on user trends and moderation process improvements.. . Keep updated on best practices within the content moderation and customer service sphere.. . . Fluency in . Dutch. and strong command of English; knowledge of additional languages is a plus.. . Experience in a customer service or content moderation role is advantageous.. . Exceptional attention to detail and strong analytical skills.. . Excellent verbal and written communication skills.. . Ability to manage multiple priorities in a fast-paced environment.. . Familiarity with CRM systems and content moderation tools is beneficial.. . Willingness to relocate to . Malta. and embrace new experiences.. . Strong interest in online safety and content moderation is an advantage.. . Company Location: Belgium.