Onboarding / Security Engineer (WFH) at Prime System Solutions. We are looking for . IT professionals. to join a dedicated team supporting client transitions and managed services rollouts. This role focuses on . onboarding, security tool deployment, environment discovery, and documentation. , working closely with internal teams and client stakeholders. The ideal for candidates experienced in . MSP environments, security tools, and cloud/endpoint deployments. .. Key Responsibilities. Communicate regularly with . clients, onboarding teams, project managers, and internal stakeholders. to provide updates and recommendations . Perform . environment discovery and assessments. using diagnostic tools; document findings and evaluate security, performance, and overall health . Support the . transition to new managed services plans. , ensuring minimal disruption to business operations . Deploy and configure . security and managed services tools. , including: . Endpoint Detection & Response (EDR) . SOC/SIEM solutions . Web and DNS protection tools . Microsoft 365 security tools . Install and manage solutions such as: . Backup and monitoring tools . Microsoft Defender, Azure AD, and email security platforms . RMM tools (e.g., Datto, Kaseya) . PSA/helpdesk tools (e.g., ConnectWise) . Create and update . technical documentation. , including: . Workstation build checklists . Employee onboarding/offboarding processes . Participate in . handoff sessions. to ensure service desk readiness and ongoing client support . Coordinate with . vendors and third-party providers. to resolve issues and ensure system compatibility . Manage . service and project tickets. , ensuring timely updates and resolution . Collaborate with teams to ensure . smooth IT transitions and secure environments. Strong . communication skills. (written and verbal) . Excellent . time management and organizational skills. . Ability to . multitask in fast-paced environments. . Strong . problem-solving mindset. and attention to detail . Team-oriented with the ability to collaborate across functions. Technical Skills:. Strong knowledge of . Microsoft 365 services. . Basic to intermediate knowledge of: . Active Directory & Group Policy . DNS and networking fundamentals . Experience with: . . RMM tools. (Datto, Kaseya) . . PSA tools. (ConnectWise) . Email security (Microsoft Defender, Mimecast) . Understanding of . endpoint, network, and security technologies. . Experience Required. At least . 1 year of experience in an MSP environment. . Hands-on experience deploying: . EDR, SIEM, MFA, MDM, antivirus, and access control solutions . Experience with . virtualization and cloud platforms. : . VMware, Hyper-V, AWS, or Azure . Familiarity with: . Microsoft Defender (email protection) . RMM tools (Kaseya VSA, Datto RMM). Nice to Have:. Experience with: . Dark web monitoring tools . MFA solutions (Microsoft, DUO) . Web/DNS protection tools (e.g., Cisco Umbrella) . EDR solutions (e.g., SentinelOne) . Company Location: Philippines.
Onboarding / Security Engineer (WFH) at Prime System Solutions